HAVE QUESTIONS? WE HAVE ANSWERS.
Q. Why choose PROPMOVIEMONEY.COM for your prop money orders?
A. Professionalism, Quality, and Excellent Customer Service! Our team of working film directors, editors, photographers, DPs, graphic artist, business and marketing directors have collaborated to create the best looking prop money for your production. With years of experience and the drive for excellence and quality we can say that our prop money designs are the highest quality and most affordable on the market, and our service to our clients is incomparable. And we strive to keep it this way.
Q. How fast do you ship?
A. Please order according to your shoot date so that you receive your order on time. We are not responsible for delays due to ordering on a short notice unless overnight shipping is arranged. All standard orders are processed within 3 - 4 business days not including weekends and holidays and shipped right after they are processed. All orders will receive a tracking number for your records after they are shipped. And yes, we monitor all of our orders shipped to make sure you have received them. Our facility ships only Monday - Friday. For urgent over night orders we can arrange shipment with FedEx including Saturday deliveries. All standard orders that are placed on Friday after 4:30pm EST and weekends are processed on Monday and shipped next business day (Tuesday).
Q. I have a shoot tomorrow and need prop money urgently! Can you over night the order?
A. Absolutely! We know the crucial times during production. And understand that last minute preparations and decisions happen. We can over night your order via FEDEX or UPS. Buyer is responsible for expedited or overnight shipping cost which we will estimate for you.
Q. What is the difference between full print stacks and filler bundles?
A. The full print stacks is 100 prints wrapped with a current corresponding bank strap. A filler bundle is 1 print on top, 1 print on the bottom and blank cream filler paper in between wrapped with a current corresponding bank strap. Normally the full prints are used as either close ups or when the prop money is being tossed around when the bank wrap is removed. The filler bundles are normally used as a stand alone prop and remains unwrapped.
Q. Does the hologram on the new style $100 prop bills work?
A. No. And cannot be created to work as a functional hologram.
Q. Does the paper feel like real currency?
A. Our props are printed on quality printing paper and does NOT feel like real currency. Our prop money is meant to be used on camera so there is no need for the props to "feel" real.
Q. Does the ink smear when wet?
A. NO our high grade ink and heat drying is flawless. We also stain and dirty the props in a water based solution. The prop bills can get wet and the ink will not ever smear.
Q. How much is shipping?
A. Standard priority shipping within the U.S.A. is free for orders of 1 million in prop money or less. International shipping is subject to international shipping fees which is the responsibility of the buyer. Please note that ground shipping may be delayed due to holidays, weather or USPS services within your area. If you have a deadline on your production please order at an appropriate time so that you get your prop money on time. We are not responsible for post office delays or holiday delays.
Q. How do I pay for my prop money order?
A. All payments are processed through PayPal or with a credit card or debt card through our secure website. Please note, due to strict security reasons we do not accept personal checks, company checks, money orders, cashier checks, bank transfers, credit card payments over the phone or store credit card information as a request. PLEASE NOTE: E Check transactions trough PayPal must me completed and cleared prior to us mailing items to the buyer.
Q. What is the max space you can fill with your prop money?
A. From briefcases to vans. From vaults to stadiums. There is no limit on how much prop money we can send. All we would need is the full dimensions of the area you are filling with prop money, and we will give you an estimate with how much prop money you will need.
Q. How will I know how much prop money I will need to fill the space that I am filming or photographing?
A. A good ol' measuring tape will do the trick. Just measure by inches the height, length and depth of the space you are needing to fill with prop money and email it to us. We will then provide you with information on how many stacks you will need to fill the designated space.
Q. How detailed is your prop money?
A. Our prop money is specially made to keep up with the fast growing high definition media. The details are very sharp and colors are specially made to transfer the best on HD cameras, film cameras, and photography cameras. The colors are clean and clear, not over or under contrasted so that you can have full control in post production when you are color correcting your scenes or photographs.
Q. Do you custom design prop money for productions?
A. Of course! For a fee our team of professional graphic artist can design any kind of prints. All we need is a sample or we can collaborate it with you. Please note that request for prints that can pass as real currency to deceive a person in an unlawful manner will be quickly rejected.
Q. Can you remove your emblems and "THIS NOTE IS NOT FOR LEGAL TENDER" logos?
A. We cannot remove the "This is not for legal tender" text, or the round "FOR MOTION PICTURE USE ONLY" emblems. Though for a fee we can change the "FOR MOTION PICTURE USE ONLY" text to your company's name or customize the text as long as it stays within the legal limits. PMM focuses on keeping the prop money as legal as possible so that you do not have to make the mistake on scanning or printing your own currency. So there are rules that we must keep. For complete details on our prop money click here.
If you have unanswered questions please contact us by clicking here. We will respond to your calls, text and emails ASAP. Yes, ASAP! All of our calls, text and emails are answered in a very timely manner due to how important and time sensitive your production is.